Deposits and withdrawals are available and processed manually. After completing a deposit, contact Support with your payment reference, amount, currency, and account email so the admin team can review and credit your balance. Withdrawals are submitted as a request and reviewed manually before release.
Manual review, KYC/AML checks, source-of-funds review, payment confirmation, and admin approval may be required before a balance is credited or a withdrawal is released.
Never send passwords, private keys, seed phrases, 2FA codes, or full card details to Support. Manual review does not guarantee approval.
Fees may vary by method, asset, network, currency, and payment provider. Any applicable fee will be shown or confirmed before processing where available.
Crypto deposit
After transfer, contact Support with the transaction hash, network, amount, currency, and account email for manual review.
Varies by network
Enabled
Bank transfer
After sending a transfer, contact Support with the bank reference, sender name, amount, currency, and account email.
Varies by bank
Enabled
Card deposit
Card deposits may require payment confirmation and admin review before funds are credited. Do not submit full card details through Support.
Varies by provider
Enabled
Crypto withdrawal
Withdrawal requests are checked manually before release. Submit your request and complete your wallet and verification details.
Varies by network
Enabled
Bank withdrawal
Reviewed manually. Support/admin may verify identity, destination details, and compliance status before processing.
Varies by bank
Enabled
Card payout
Card payouts are reviewed manually before release. Additional verification may be requested.
Varies by provider
Enabled